This Privacy Policy sets out how SaveAdvice Ltd collects, uses and protects any information that you provide to us, in accordance with the European General Data Protection Regulation (GDPR). We are committed to ensuring that your privacy is protected and that your personal data is handled responsibly and transparently.

What Information We Collect and How
In order to provide you with information about our products and services and to carry out a detailed savings analysis for your business, we may need to collect certain types of personal data, including: personal identification details (name, job title, address, phone, email); utility account information (account numbers, meter reference numbers, energy rates, billing totals); bank account number and sort code if you sign up with a supplier through us; details of the product/service chosen, including contract type; your consent to be contacted about other services or renewal reminders; and information shared by third parties where you’ve given them permission. We only collect information you voluntarily provide — via our website, phone, or in person — and always explain why it’s requested.

How We Use Your Information
We use your data to prepare a tailored savings report; to contact you about your account or any enquiry you’ve raised; and to provide information, products or services you’ve requested or consented to receive. We retain personal data only as long as needed to provide our services; payment details are securely removed once no longer required.

Who We Share Your Information With and Why
We share information only: to enable you to receive the service from the relevant supplier (who won’t use it for any other purpose); where required by law, a public authority, or law enforcement; or if our business is sold or integrated with another organisation.

How We Protect Your Information
We use a range of appropriate security measures, including secured databases with restricted, role-based access, regularly updated staff practices, and protection via security software, firewalls and encryption.

Cookies
We respect visitor privacy. Our Cookie Policy explains how we use cookies on saveadvice.ie. We use Google Analytics (cookies contain no personally identifying information) to monitor and improve site performance. More info: www.allaboutcookies.org.

Your Rights and How to Exercise Them
You control your personal data. Opt out of marketing anytime by emailing support@saveadvice.ie. You may request permanent deletion of your data.  To stop a supplier contacting you, contact them directly via their opt-out process.

Updates to This Policy
We may update this policy to reflect changes in our practices or the law. The current version is always at www.saveadvice.ie/privacy-policy.